Conventions Pop Quiz

Conventions Pop Quiz

I just returned from conducting a workshop in Chicago on Producing Professional Email Messages. The feedback I heard over and over—“thanks for the refresher on grammar and punctuation.” I’ve been delivering professional communication workshops for over twenty years,...

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Not Fine: How Not to Proofread

Not Fine: How Not to Proofread

How I Followed the Recipe for Embarrassing Writing In October, I published a blog about the importance of professionalism in business writing. As an example of unprofessional-ism, I used Chicago banking executive Stephen Calk’s email to Paul Manafort wherein he used...

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Thank You

Thank You

How to Communicate Appreciation in the Workplace As the holiday season kicks off, you will probably set aside a time to be thankful—to remember what you’re grateful for. But do you also include your workplace “family” in this list?  Think about it. How often do you...

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